Disclosure under the Specified Commercial Transactions Act
Last updated: October 10, 2026
Seller and contact
- Seller
Gajeroll LLC (合同会社ガジェロール)
- Head of operations
Koki Ueno
- Address
Shibuya Dogenzaka Tokyu Building 2F-C, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo 150-0043, Japan
- Phone
+81-80-1986-1369
- Contact
Terms of sale
- Service
The venue plan of Livingual (real-time speech transcription and translation in the browser)
- Price
¥4,000 per track per day, tax included. You pay "the sum of tracks across your dates × ¥4,000 (tax included)" (e.g. 4 tracks on day 1 and 3 tracks on day 2 = ¥28,000, tax included).
A track is one transcription session you can run at the same time on a given day (one venue or room).
The rehearsal day (one day) chosen with your first purchase is free.
The free plan (the usage shown in the app) is free of charge.
- Purchase limits
1–12 tracks per day (including existing reservations for that day). Up to 30 days per order, on dates from today up to 90 days ahead.
- Additional costs
Internet connection charges and the equipment used at the venue (computer, microphone, display, etc.) are your responsibility.
- Payment methods
Credit cards and the other payment methods shown on the checkout page. Payments are processed by Stripe; we never receive your card number.
- Payment timing
Prepaid at the time of order (when you confirm payment on the checkout page).
- Delivery
After payment, you can use up to the purchased number of tracks on each purchased date (00:00–24:00 Japan time).
- Cancellations and refunds
Cancel per date from the reservation list in Settings. Dates and track counts cannot be changed; cancel and purchase again instead.
Up to the day before the date: full refund for that date.
On the date itself: no refund (100% cancellation fee). The slot is released, so you can purchase another date.
Past dates: cannot be cancelled.
"The day before" and "the date itself" are decided by the calendar date in Japan time (UTC+9). For example, a booking for October 20 is fully refunded if cancelled by 23:59 on October 19, Japan time.
Rehearsal days are free, so cancelling one refunds nothing.
If we cannot provide the service on a purchased date for reasons attributable to us, we refund that date. Please contact us.
Refunds go back to the original payment method. How long they take to appear depends on your card issuer.
Because of the nature of the service, we cannot accept returns or refunds other than the above.
- Receipts and qualified invoices
We are not registered as a Qualified Invoice Issuer under the Japanese consumption tax system and do not issue qualified invoices. Payment receipts (including those sent by Stripe) are not qualified invoices.
- System requirements
A desktop browser: Google Chrome 111+, Microsoft Edge 111+, Firefox 111+ or Safari 16.4+. The latest version is recommended.
An internet connection and a microphone or other audio input. Allow microphone access in your browser.
Before purchasing, please check that the service works with your venue equipment and network using the free plan.
Related terms
Orders require agreement to the Terms of Service. See the Privacy Policy for how we handle personal information.